Continuous learning is a key strategy from keeping yourself and your career from going stale. Keep learning. Keep growing.
Being able to use office productivity tool and other specialized applications are key to your non-technical deliverables. To write a good report, you need to know formatting and other key features of word processing applications.
You need to speak with and listen to others throughout your information technology career. How good you can communicate can make a big difference in how your career grows.