Reading and filling out forms is a regular part of an information technology career. Can you combine your reading and writing skills to respond to digital and written documents effectively?

People use their Document Use* skills to find and enter information in electronic and paper visual displays, such as forms, lists, tables, graphs, maps and drawings. Document Use skill are categorized into 5 levels and 4 dimensions. The dimensions are:

  • Information Search
  • Information Entry
  • Thinking Process
  • Knowledge Degree

Some examples:

  1. Level 1; Information Search: Locate information on product and equipment labels, for example, locate product codes, specifications and serial numbers on electronic equipment.
  2. Level 2; Information Entry: Complete and verify information on forms such as timesheets, customer information and requisition forms, and cost estimate sheets. They check off items and enter details such as dates, web use data and brief explanations of changes and modifications. They also verify information such as costs, dates, lists of items and brief explanatory text on update and approval forms, invoices and requisitions before starting web design and development jobs.
  3. Level 4; Thinking Process: Interpret process flow charts to understand what data is captured and how it travels between various applications and hardware components.


* See Government of Canada Essentiall Skills Guide for more inforation.